Our Commitment to Privacy

The AVAZA Language Services Corporation takes your privacy very seriously. We are committed to protecting your online privacy and feel it is important for you to know how we handle the information we receive from you via the internet.

Online Browsing Without Personal Information

You can visit AVAZA.co without revealing any personal information. Our website may contain links to websites operated by third parties. Please note that AVAZA has no control over the privacy policies and practices of such third-party sites. If you have concerns, you are urged to review the terms of those sites for more information about their privacy policies.

Our Privacy Commitments

Our privacy commitments are fundamental to the way we do business every day. These commitments apply to everyone who has a relationship with AVAZA, including:

• Customers (Federal Government, State, Individual)
• Users of our services (Over-the-Phone, On-Site, and Translation)
• Website users

Protecting Your Privacy

We pledge to protect your privacy and keep your personal information safe. We employ powerful encryption and other security safeguards to protect customer data.

No Selling of Personal Information

We guarantee that we will not sell your personal information to anyone, for any purpose. Period.

Your Choices and Control

You have choices about how AVAZA uses your information for marketing purposes. Customers are in control, and we respect your decisions regarding the use of your personal information.

Definitions of Terms

We recognize that privacy policies can be long, complicated, and difficult to understand. That's why we've focused on using words and sentences that are easy to follow and mean just what they say. Below are a few important definitions to help clarify the terms used throughout this policy.

Key Definitions

• AVAZA/The Company/We/Us: Refers to the AVAZA Language Services Corporation.
• User/You/Your: Refers to each person who uses the AVAZA website, including but not limited to Members, Clients, Subsidiaries, Affiliates, Employees, Parents, and Legal Guardians.
• Member: An employee who establishes or accesses a connection.
• Client: A visitor who establishes or accesses a connection.
• Services: Interpretation/translation services performed by AVAZA.
• Contract: The agreement between the Client and AVAZA, consisting of the client's purchase order and these Site Terms.
• Personal Information: Information that directly identifies or can reasonably be used to identify an individual user. Examples include name, address, telephone number, email address, Social Security number, and financial account number. It does not include Published Listing Information, which is discussed in more detail below.

Simplification Effort

This section aims to demystify the legal jargon and make our privacy policy more accessible. Understanding these terms is crucial to grasping how your information is used and protected by AVAZA.

Privacy Policy Scope

This Privacy Policy identifies and describes the way AVAZA uses and protects the information we collect about users. All us of the Company’s products and services, as well as visits to the Site, are subject to this Privacy Policy.

Our Legal Duty and Responsibilities

We are required by law to protect the Privacy of your information, provide this notice about our information practice with respect to the information we collect and maintain about you, and follow the practices that are described in this notice.

Should our information practices or policies changes, mail a revised notice to the address you have supplied, and post the revised notice in public areas within the organization. We agree to notify you if we are unable to agree to a requested restriction and to accommodate reasonable requests you may have to communicate health information by alternative means or at alternative locations. We will not use or disclose health information without your authorization, except as described in this notice.

What we provide to third parties

Except as noted above for surveys, AVAZA does not provide any third party access to your IP address and email address. We may provide third parties with aggregate statistics about our visitors, traffic patterns and related site information. These data reflect site-usage patterns gathered during visits to our website each month, but they do not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.

We may collect the following types of information:

Information you provide

When you sign up for an account, we ask you for personal information. We may combine the information you submit under your account with information from third parties in order to provide you with a better experience and to improve the quality of our services. For certain services, we may give you the opportunity to opt out of combining such information. Your administrator will have access to your account information.

Cookies

When you visit AVAZA.co, we send one or more cookies to your computer or other device. We use cookies to improve the quality of our service.

User communications

When you send email or other communications to the Company, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. We may use your email address to communicate with you about our services.

Affiliated Avaza Services on other sites

We offer some of our services on or through other web sites. Personal information that you provide to those sites may be sent to the Company in order to deliver the service. We process such information under this Privacy Policy. In addition to the above, we may use the information we collect to: Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and Protect the rights or property of AVAZA or our users.

E-mail communications, newsletter and related services

Email communication that you send to us via the email links on our site may be shared with a customer service representative, employee, medical expert or agent that is most able to address your inquiry. We make every effort to respond in a timely fashion once communications are received. Once we have responded to your communication, it is discarded or archived, depending on the nature of the inquiry.

The email functionality on our site does not provide a completely secure and confidential means of communication. It’s possible that your e-mail communication may be accessed or viewed by another Internet user while in transit to us. If you wish to keep your communication private, do not use our email.

Children’s privacy

This site is intended for adults age 18 and older. It is not intended for or designed to attract people under the age of 18. We do not collect personally identifiable information from any person we actually know to be under the age of 18.

Aggregate information

We use general traffic, site usage and length-of-stay information in reports to advertisers and firms with which we have a business relationship. This sort of information is shared only in aggregate and does not personally identify you.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to AVAZA employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy. We will not reduce your rights under this Privacy Policy without your explicit consent.

Contact Us

If you have a complaint or problem, or if you believe your privacy rights have been violated, you may email us by clicking the “Contact Us” link. Please indicate the following reason for contacting us: I want to provide feedback about your site. Our IT department will forward your complaint to the appropriate department for response or resolution. If you don’t receive adequate resolution of a privacy-related problem, you may write to AVAZA's

Web Site Manager at:

Web Site Privacy Matters
Avaza Language Services Corporation
301 S Perimeter Park Drive, Suite 100
Nashville, TN 37211
USA

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use
If AVAZA becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

© 2011-2025 AVAZA Language Services Corporation. All rights reserved. A single copy of these materials may be reprinted for noncommercial personal use only. “AVAZA”, “CAMI”, “Certified AVAZA Medical Interpreter”, “Voices in any languages”, “AVAZA.co”, and the AVAZA logo are trademarks of AVAZA Language Services Corporation.